Frequently Asked Questions

Why limit the maximum file size to 80 MB?

A bug persists through iOS 14, which is causing Seamless for iOS to crash when uploading big files. We have provided a bug report to Apple and will increase the limit once the bug is fixed.

Why can’t I use Instant Sync?

Please confirm if “Accessibility” is enabled for Seamless. Go to System Preferences > Security & Privacy > Privacy > Accessibility. See if Seamless is in the right panel list and the checkbox is selected. If isn’t, add Seamless to the list and select the checkbox.

Why is Save to Seamless on iOS also trigger a notification for my device that initiated this action?

This is a bug we can’t fix for the time being.